Frequently asked questions

Modern Presence Lab offers focused brand, communication and digital design services. The exact scope, deliverables, revisions and delivery details are listed on each service page.

Compare each service’s scope, deliverables, turnaround time and revision allowance. Choose the option that most closely matches your current project, or use the Contact page if you need help before ordering.

The current price is displayed on the relevant service page and confirmed again during checkout before payment is completed.

You will receive the next steps for submitting your project brief, content, references and any files required to begin the work.

The stated turnaround begins after payment is confirmed and a complete brief, content and all required materials have been received.

The included revision rounds are stated on each service page. Requests outside the selected scope or beyond the included revisions may require a separate quotation.

Completed files are delivered digitally by email or through a secure shared download link. The exact included file types depend on the selected service.

Modern Presence Lab service packages are delivered digitally. If a physical product is ever offered separately, its delivery terms will be stated clearly on the relevant page.

Eligibility depends on the project stage and the applicable cancellation and refund policy. Review the relevant policy before ordering and use the Contact page for questions about a specific order.

Final formats depend on the service. The relevant service page identifies the included exports, which may include PNG, JPG, PDF, SVG or design handoff files.

Yes. Digital design services can be provided to clients in supported locations, subject to checkout availability and the applicable terms.

Use the Contact page and include your name, project type and a short explanation of what you need. Verified contact details will be displayed there once available.